Service
P. E. service can mechanically repair any water feature constructed by any contractor. Fountains, Koi Ponds, water falls Pool, spas, lakes to name a few. Our reputation for customer service excellence has allowed our client base to grow in size and diversity. We credit our staff for this success. The Technicians available to our customers are second to none The communication before during and after the completion of maintenance or repairs allows the client to have a unique confidence in knowing they are being cared for in the most professional manor possible. We look forward to hearing from you in the near future.
Platinum Service
The Platinum service is as much a description of the service needs of a pool owner as it is a service program. The Platinum service program consists of 2 service visits per year (every 6 months). The physical duties are to clean and lubricate the necessary mechanical items designated by the manufactures recommendations. (Like changing the oil, check brakes, rotate tires on your car.) WE do visual inspection and testing of approximately 70 points many of which are safety related as well as wear areas that can cause additional expenses if they are not pre diagnosed. To insure the highest quality of technical attention during the every 6 month service we extend a 60 day labor warranty on the approximately 70 items visually checked. What that means is if one of the items on the report is marked ok needs attention within 60 days of the platinum service call the customer will only be charged for the part no service calls or labor will be charged. (120 days per year of labor warranty on the items described on the report only if the items are reported worn or less than ok the warranty does not apply) There are also service specials, as well as discounts to numerous to mention. Call or Emails us to join our Platinum service.
For all other service related issues, you can contact our service department at service@poolenvironments.com, or you can download a copy of the Pool Environments Service Manual. (pdf - 1.9MB)
P. E. service can mechanically repair any water feature constructed by any contractor. Fountains, Koi Ponds, water falls Pool, spas, lakes to name a few. Our reputation for customer service excellence has allowed our client base to grow in size and diversity. We credit our staff for this success. The Technicians available to our customers are second to none The communication before during and after the completion of maintenance or repairs allows the client to have a unique confidence in knowing they are being cared for in the most professional manor possible. We look forward to hearing from you in the near future.
Platinum Service
The Platinum service is as much a description of the service needs of a pool owner as it is a service program. The Platinum service program consists of 2 service visits per year (every 6 months). The physical duties are to clean and lubricate the necessary mechanical items designated by the manufactures recommendations. (Like changing the oil, check brakes, rotate tires on your car.) WE do visual inspection and testing of approximately 70 points many of which are safety related as well as wear areas that can cause additional expenses if they are not pre diagnosed. To insure the highest quality of technical attention during the every 6 month service we extend a 60 day labor warranty on the approximately 70 items visually checked. What that means is if one of the items on the report is marked ok needs attention within 60 days of the platinum service call the customer will only be charged for the part no service calls or labor will be charged. (120 days per year of labor warranty on the items described on the report only if the items are reported worn or less than ok the warranty does not apply) There are also service specials, as well as discounts to numerous to mention. Call or Emails us to join our Platinum service.
For all other service related issues, you can contact our service department at service@poolenvironments.com, or you can download a copy of the Pool Environments Service Manual. (pdf - 1.9MB)
